|Our Booking Terms And Conditions|
Lakeside Caravan Park Butlin’s Minehead
Plots 72 Jetty Cove & 116 River Cove
Our Family-Owned Caravans
Terms and Conditions
Our caravans are family owned and are for our family’s enjoyment we let these out for other families to enjoy Butlin’s as much as we do.
Our terms and conditions are in place for your benefit, so that you and all of our guests can enjoy a safe and comfortable holiday. You will be bound by our terms and conditions and also the terms and conditions of Butlin’s. please ensure that all terms and conditions are read carefully and understood before booking, we are always happy to answer any questions which you may have. Payment of the deposit or any monies received is considered as acceptance of these conditions.
EastHill Leisure reserve the right to alter these terms and conditions to run in accordance with any government or Butlin’s changes, if this happens a new terms and conditions will be sent to you.
1-COVID-19/Norovirus and Contagious Diseases
4-Payments and Fees:
5- Obligations Of The Lead Booker:
6- Open Water:
7-Use Of The Caravan:
8-Arrival And Departure:
EastHill Leisure’s refund policy is as follows:
We highly recommend that you take out appropriate holiday insurance should there be any problems. We are unable to advise on which company to use.
11- Limitations in Liability:
We appreciate that a holiday is a time for everyone to relax and have a good time. All we ask is that all guests remain respectful of our caravans and be mindful of what is done in the caravan could impact the next guests going to enjoy Butlin’s with their families. We are only a small family business and do not have the ability to swallow expenses that occasionally happen.
Adult Only Breaks
These are in addition to our standard Terms and Conditions
1-Arriving On Resort:
A form of photo identification is required by all guests to receive wristbands. Ideally, this would be a passport or driving licence. However, if you do not own one of these another form of identification will be acceptable if it has your name and a clear photograph. Butlin’s policy is No ID No Wristband will be issued.
You may arrive on resort from 1pm and collect your wristbands from dedicated collection point stated on your holiday paperwork, but you are not able to check-in until 4pm unless you have paid for early check-in
A-Wristbands are required to be worn by all guests the cost of these is included in the price of most of the adult brecks but not the ticketed event breaks these need to be purchased separately through us. Butlin’s policy is NO wristband NO entry
B-The wristbands supplied with the breaks are for use by the guests staying in our caravans and named on the booking form they are NOT to be resold. If anyone is found to do this, then they will be asked to leave and forfeit the rest of the break with no refunds given.
3-Refundable Damage Bond:
The refundable damage bond is charged at £50.00 per person however if any damage is caused or the caravan requires extra cleaning, the cost of this will be taken from the whole amount and the remainder returned to the lead booker to then return to the rest of the party.
We appreciate that the adult breaks are where guests want to let off steam and have a good time. All we ask on these breaks is that guests remain respectful of our caravans and be mindful of what is done in the caravans could impact the next guests going to enjoy Butlin’s with small children. We are only a small family business and do not have the ability to swallow expenses that occasionally happen on adult breaks.
Privacy and GDPR